If your network router is far from your Playstation, we recommend using a CAT5e or CAT6 LAN cable, which supports speeds of up to 1000 Mbps at a maximum distance of 100 meters.įor unknown reasons, some users were able to fix slow download or upload speed on their PS4 by disabling Remote Play. LAN cables are more reliable for data transfer and internet speed than a wireless connection since it has lower latency. If moving your console or router is not an option, you can always go the traditional route of using a wired connection for your PS4. Since wireless connections are dependent on reception, moving your devices closer to each other will lessen the interference between your devices and improve the performance of your wireless network. If using a LAN cable is not an option for you, try moving the network router closer to your Playstation or vice versa. Once you’ve identified the problematic device, leave it disconnected for the meantime while you are playing or downloading something on your Playstation.Īnother thing that you can do is reconsider the current position of your router or PS4. To solve this, we recommend disconnecting your devices one by one while running a speed test after every device to identify which consumes the most network bandwidth. If you have other devices connected to your wireless network, some of them may be hogging your network’s bandwidth causing slow download and upload speed to your PS4. If you continue to experience network issues even on your other devices, we suggest you get in touch with your ISP and ask them to fix their service. Once done, go back to your PS4, run another test, and see if you are now getting the correct speeds as indicated on your monthly plan.
Lastly, select Test Internet Connection.
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